Services
We take the repetitive work off your team
Six ways we help small and medium businesses stop doing by hand what a system should be doing for them — from joining two tools that never spoke, to handing back a process nobody has to think about again.
Fixed scope before we start · Documented handover · No lock-in
Scoped before it starts
Working software in weeks, not quarters
Documented so your team can change it
No proprietary platform to get stuck in
What we do
Six kinds of work, one aim
Every engagement is measured the same way: how many hours a week come back to your team, and whether the thing keeps running once we've gone.
Workflow automation
We map a process that currently depends on someone remembering, then hand it to a system. Order intake, onboarding checklists, follow-up sequences, approval chains.
You end up with: a process that runs whether or not anyone is watching it.Making tools talk
Joining systems with no native connector, so a record entered once appears everywhere it should. CRM to invoicing, forms to CRM, e-commerce to accounting, spreadsheets to anything.
You end up with: one source of truth instead of three that disagree.Practical AI, not AI theatre
Narrow, checkable jobs: drafting replies from your own material, classifying and routing incoming mail, pulling structured data out of documents, summarising long threads.
You end up with: a first draft in seconds and a human still deciding.Numbers that assemble themselves
Dashboards and scheduled reports built from the systems you already run, so Monday morning doesn't begin with exporting four spreadsheets and stitching them together.
You end up with: the same figure in front of everyone, updated overnight.Migration and cleanup
Moving between systems without losing history, de-duplicating records that drifted apart, and closing the gaps that let the same customer get typed in twice.
You end up with: data you can report on without caveats.WordPress and web automation
Our own ground. Transactional and bulk email that actually arrives, form handling that feeds your CRM, WooCommerce order flows, and custom plugin work where nothing off the shelf fits.
You end up with: a site that does work instead of just sitting there.Ways to work with us
Start as small as you like
All three start with the same free 30-minute review, so nobody commits to anything before we both understand the problem.
Automation audit
A fixed-scope look at how the work actually flows, ending in a written roadmap: every candidate process, ranked by hours saved against effort. Yours to keep and act on, with us or without us.
Start with a callBuild one thing
We take the single highest-value process from the audit and get it live. Fixed scope, fixed price, measured in weeks. If it doesn't return the hours we predicted, we say so.
Start with a callOngoing partner
Retained time each month for businesses automating steadily rather than all at once — new processes, changes to existing ones, and someone to call when a system you depend on changes underneath you.
Start with a callScope
What we don't take on
Being clear about this early saves everyone a wasted call. If your project is on this list we'll usually know someone better placed, and we'll say so.
We're a small team that automates business processes well. We are not a full-service agency, and pretending otherwise would cost you more than it costs us.
- ✕Rip-and-replace ERP programmes running over many months.
- ✕Anything we can't document and hand back to your team.
- ✕AI added to a process because it sounds modern rather than because it helps.
- ✕Automating a broken process instead of fixing the process first.
- ✕Work that locks you into a platform only we can maintain.
The systems we join
Whatever you already run
We're deliberately not a single-vendor shop. If a system has an API, an export, or even just an inbox, there is usually a way to automate around it.
Common questions
Before you get in touch
A single automation is usually live within a few weeks of the scope being agreed. Anything we think will take longer than that, we break into smaller pieces so you get something working early rather than a long wait followed by a big reveal.
Almost never. Automating around your existing stack is cheaper, faster and far less disruptive than migrating it. If a tool genuinely cannot do what you need, we will say so — but that is the exception.
You get documentation written for your team rather than for developers, so most changes can be made in-house. If something a system depends on changes underneath it, we are reachable — and for businesses who want that guaranteed, the ongoing partner arrangement exists.
Yes, and it usually goes well. They know your environment and we know the automation. We are happy to hand over specifications and let your team build, if that is the better use of budget.
Audits and builds are fixed price, quoted after we understand the scope, so there is no meter running. Ongoing work is a retained block of time each month. Exact figures depend entirely on what you need, which is what the free call establishes.
Then we will tell you. Quite often the right answer is a setting in software you already pay for, or simplifying a step rather than automating it. We would rather be useful once than sell you something that does not help.
Not sure which of these you need?
That's what the free 30-minute review is for. Describe the task that annoys you most and we'll tell you which of these — if any — is worth doing first.